top of page

Diagnose your Buyer: Who are they really?

Updated: May 10, 2023

Identifying your buyer is crucial because it allows you to tailor your marketing and sales efforts to their specific needs and preferences.


Understanding your buyer's motivations, concerns, and pain points enables you to develop a targeted approach that speaks directly to them and addresses their unique challenges. This can help you create more effective messaging and promotional materials, optimize your sales process, and ultimately increase your conversion rates.


There are several types of buyers, and the classification can vary depending on the context or industry.


Here are some common types of buyers:


  1. Impulsive buyers: These buyers make purchasing decisions based on emotion rather than logic. They may be swayed by sales or discounts and tend to make spontaneous purchases.

  2. Bargain hunters: Bargain hunters are price-sensitive buyers who are always on the lookout for the best deals. They tend to compare prices carefully and may be more likely to switch brands or products to save money.

  3. Loyal customers: Loyal customers are buyers who have a strong attachment to a particular brand or product. They may have a history of repeat purchases and are more likely to recommend the brand to others.

  4. Window shoppers: Window shoppers are buyers who browse products or services but may not necessarily have the intention to make a purchase. They may be interested in researching products or comparing prices before making a decision.

  5. Brand-conscious buyers: Brand-conscious buyers are buyers who place a high value on brand recognition and reputation. They may be willing to pay more for products or services from established brands that they trust.

  6. Conservative buyers: Conservative buyers are cautious buyers who prioritize security and stability over novelty and innovation. They tend to prefer established brands and products with a proven track record and may be more risk-averse than other types of buyers.

  7. Personalized experience seekers: These buyers are looking for a personalized shopping experience that meets their individual needs and preferences. They may value customized products or services, personalized recommendations, and tailored customer service.


These are just a few examples of the different types of buyers, and there may be other classifications depending on the specific context or industry.


The four types


Knowing who you dealing with is paramount in how to approach your prospects. It's a good idea to sell to prospects the way they know how to buy.


All these types of buyers above fall into 4 categories or personality types.


Early adopter: someone who is quick to try out new products or technologies as soon as they become available on the market. They are often willing to take risks and embrace new ideas before they become mainstream. Early adopters are typically interested in being the first to own the latest and greatest products, and they enjoy the prestige that comes with being an early adopter. They may be passionate about technology, fashion, or other areas where innovation is highly valued. Early adopters may also be interested in providing feedback to developers or manufacturers to help improve the product.


Pragmatists: someone who approaches purchasing decisions in a practical, logical, and realistic manner. They are typically focused on meeting their specific needs and are less concerned with the latest trends or innovations. Pragmatic buyers value function over form and are willing to compromise on features or aesthetics if it means getting a product that will perform reliably and meet their requirements. They may prioritize factors such as durability, ease of use, or cost-effectiveness when making a purchase. Pragmatic buyers also tend to be very thorough in their research and may consult reviews, ask for recommendations, and compare products before making a decision.


Conservative: someone who approaches purchasing decisions with a cautious and risk-averse mindset. They tend to be skeptical of new or unproven products and may prefer to stick with brands and products they know and trust. Conservative buyers may be less interested in the latest trends or innovations and instead prioritize reliability, durability, and safety when making a purchase. They may be more likely to choose established brands or products with a long history of positive reviews or recommendations from trusted sources. Conservative buyers may also be more likely to consider the long-term costs and benefits of a purchase rather than focusing solely on the upfront cost.


Skeptics: someone who approaches purchasing decisions with a high degree of caution and skepticism. They are typically wary of being sold something that doesn't meet their needs or expectations, and they may conduct extensive research before making a purchase. Skeptical buyers are often looking for evidence to support claims made by salespeople or marketers and may be hesitant to believe anything without proof. They may ask a lot of questions, seek out reviews or recommendations from others, and compare products or services carefully before making a decision.


Different types of buyers may have different decision-making processes, budget constraints, or purchasing habits, which means that a one-size-fits-all approach is unlikely to be effective. By identifying your buyer, you can develop a deeper understanding of their decision-making process, and adjust your sales approach to better fit their needs. This can help you build trust and credibility with your target audience and create long-term relationships that lead to repeat business.


The majority of buyers fall into conservative or pragmatist. Do you want to focus most your messaging for these two groups but you also want have a global view to incorporate everyone.


Here's the bottom line


Identifying your buyer is a critical step in creating a successful marketing and sales strategy. It allows you to tailor your approach to the specific needs and preferences of your target audience and can help you achieve better results and higher sales conversions.



Comments


Post: Blog2_Post
bottom of page